Privacy Policy

CarBlock ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number, password
• Business Information: Dealership name, address, dealer license number
• Transaction Information: Bid history, purchase history, payment information
• Communications: Messages, feedback, and support inquiries

2. Automatically Collected Information

When you use our Platform, we automatically collect:

• Device information (type, operating system, unique identifiers)
• Log information (access times, pages viewed, IP address)
• Location information (with your consent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process transactions and send related information
• Send notifications about bids, auctions, and account activity
• Verify dealer credentials and license information
• Respond to your comments and questions
• Improve our Platform and develop new features
• Detect and prevent fraud and abuse
• Comply with legal obligations

4. SMS Communications

5. Information Sharing

We may share your information with:

• Other Users: To facilitate transactions (e.g., sharing dealer information with buyers)
• Service Providers: Third parties that perform services on our behalf
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Withdraw consent at any time
• Opt-out of marketing communications

9. Cookies

We use cookies and similar technologies to collect information and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Platform.

10. Children's Privacy

Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: